Privacy Policy

Your privacy and data security are our top priorities

Last updated: December 20, 2025

Introduction

Welcome to our Rent Management Platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are committed to protecting your personal information and your right to privacy.

Information We Collect

Personal Information

When you register and use our platform, we may collect:

Full name and contact information (email, phone number, address)
Government-issued identification for verification purposes
Financial information (bank account details, payment methods)
Rental history and references
Employment and income information

Property Information

Property details and photographs
Lease agreements and rental terms
Maintenance requests and communications
Payment history and transaction records

Usage Data

Device information and IP address
Browser type and operating system
Pages visited and time spent on platform
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our rent management services
Process rental applications and verify tenant information
Facilitate rent payments and financial transactions
Communicate with you about your account, payments, and property matters
Send important notices, updates, and maintenance alerts
Comply with legal obligations and prevent fraud
Analyze usage patterns to enhance user experience
Provide customer support and respond to inquiries

Information Sharing and Disclosure

We may share your information with:

Landlords and Property Managers

Relevant tenant information for rental applications and lease management

Service Providers

Third-party companies that help us operate our platform (payment processors, background check services, email providers)

Legal Requirements

When required by law, court order, or to protect our rights and safety

Business Transfers

In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties

Data Security

We implement industry-standard security measures to protect your information:

Encryption of data in transit and at rest using SSL/TLS protocols
Secure payment processing through PCI-DSS compliant providers
Regular security audits and vulnerability assessments
Access controls and authentication measures
Employee training on data protection and privacy

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data (subject to legal obligations)
Data Portability: Receive your data in a structured, machine-readable format
Opt-Out: Unsubscribe from marketing communications
Withdraw Consent: Withdraw consent for processing where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Types of cookies we use:

Essential Cookies: Required for platform functionality
Performance Cookies: Help us understand usage patterns
Functionality Cookies: Remember your preferences
Analytics Cookies: Measure and improve our services

Childrens Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Rental and payment records may be retained for up to 7 years as required by law. When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the Last updated date. We encourage you to review this policy periodically.

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