Terms and Conditions

Please read these terms carefully before using our service

Last updated: December 20, 2025

Important Notice

By accessing or using our Rent Management Platform, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the service.

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you and Rent Management Platform (Company,we,us, or our) concerning your access to and use of our website and services.

You represent that you are over the age of 18 and have the legal capacity to enter into this agreement. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Definitions

Platform refers to the Rent Management website, application, and all related services.

User refers to any individual or entity using our Platform, including landlords, property managers, and tenants.

Landlord refers to property owners or authorized property managers using our Platform.

Tenant refers to individuals renting properties through our Platform.

Content refers to all information, data, text, images, and materials posted on the Platform.

3. User Accounts

3.1 Account Creation

To use our Platform, you must create an account and provide:

Accurate and complete registration information
Valid contact details and identification
Payment information if applicable

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.

3.3 Account Accuracy

You agree to keep your account information current and accurate. Providing false or misleading information may result in account termination.

4. Services Provided

Our Platform facilitates:

Property listing and rental management
Tenant screening and application processing
Rent collection and payment processing
Lease agreement management and storage
Maintenance request tracking
Communication between landlords and tenants
Financial reporting and analytics

Note: We are a technology platform that facilitates rental management. We are not a party to any rental agreements between landlords and tenants.

5. User Responsibilities

5.1 Landlord Responsibilities

Landlords agree to:

Provide accurate property information and listings
Comply with all applicable housing and fair housing laws
Respond to tenant inquiries and maintenance requests promptly
Maintain valid insurance on rental properties
Process security deposits in accordance with local laws

5.2 Tenant Responsibilities

Tenants agree to:

Provide truthful information in rental applications
Pay rent on time according to lease terms
Maintain the property in good condition
Report maintenance issues promptly
Comply with all lease terms and conditions

5.3 General User Conduct

All users must:

Use the Platform lawfully and ethically
Not engage in fraudulent activities
Not harass, abuse, or threaten other users
Not upload malicious software or code
Respect intellectual property rights

6. Payments and Fees

6.1 Service Fees

We charge fees for certain services as outlined in our pricing structure. Fees may include subscription charges, transaction fees, or per-service charges. All fees are non-refundable unless otherwise stated.

6.2 Payment Processing

Payments are processed through third-party payment processors. You authorize us to charge your designated payment method for all applicable fees. You are responsible for ensuring your payment information is current.

6.3 Failed Payments

If a payment fails, we may suspend or terminate your access to the Platform until payment is received. Late fees may apply as permitted by law.

6.4 Rent Payments

Rent payments made through the Platform are subject to processing times. We are not responsible for delays caused by banking institutions or payment processors.

7. Prohibited Activities

You may not:

Violate any laws or regulations
Discriminate based on protected characteristics
Post false, misleading, or fraudulent information
Attempt to gain unauthorized access to the Platform
Interfere with or disrupt the Platforms operation
Use automated systems (bots, scrapers) without permission
Collect or harvest user information
Impersonate any person or entity
Use the Platform for illegal activities

8. Intellectual Property

8.1 Platform Ownership

The Platform, including all content, features, functionality, design, and code, is owned by us and protected by copyright, trademark, and other intellectual property laws.

8.2 User Content

You retain ownership of content you post on the Platform. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content for the purpose of operating and improving the Platform.

8.3 Trademarks

Our name, logo, and all related marks are our trademarks. You may not use them without our prior written consent.

9. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy. By using the Platform, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy. We take data security seriously and implement reasonable measures to protect your information.

10. Disclaimers and Limitations

10.1 Service As Is

THE PLATFORM IS PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10.2 No Guarantee

We do not guarantee the accuracy, completeness, or reliability of any content on the Platform. We are not responsible for verifying the identity or background of users beyond our stated screening procedures.

10.3 Third-Party Services

The Platform may contain links to third-party services. We are not responsible for the content, accuracy, or practices of third-party services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM:

Your use or inability to use the Platform
Unauthorized access to or alteration of your data
Disputes between users
Any conduct or content of third parties

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Platform, violation of these Terms, or infringement of any rights of another party.

13. Termination

13.1 By You

You may terminate your account at any time by contacting us. Upon termination, you remain responsible for all outstanding fees and obligations.

13.2 By Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any reason at our sole discretion. We will provide notice when reasonably possible.

13.3 Effect of Termination

Upon termination, your right to use the Platform ceases immediately. Provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification survive termination.

14. Dispute Resolution

14.1 Informal Resolution

If you have a dispute with us, you agree to contact us first to attempt to resolve it informally.

14.2 Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court.

14.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of courts in [Your Location].

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting a notice on the Platform or sending an email. Your continued use of the Platform after changes take effect constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of the Platform and supersede all prior agreements and understandings.

19. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@rentmanagement.com

Phone: 1-800-RENT-HELP

Address: 123 Property Lane, Suite 400, City, State 12345

Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

Loading...